FAQ

Frequently asked questions

Answers about fixed-price items, custom quotes, deposits, website projects, and how ordering works.

Can I order regular products directly on the site?

Yes. Fixed-price catalog products can be added to the cart and sent through the order email flow.

How do custom item prices work?

Custom 3D products are usually priced by size, color count, logo detail, quantity, and finishing. Launch pricing starts at 1" keychains from $6.99, 4.5" bag tags from $16.99, and 8" logo badges from $39.99.

How much do custom websites start at?

Custom website projects start at $799 and are quoted by scope.

How are deposits paid for custom work?

After a quote is approved, a secure deposit link can be sent by email depending on the project and deal.

Can I send my files?

Yes. Use the custom order form to send your STL, SVG, logo file, sketch, or project details. We will reply by email with the next step.

Are custom items refundable?

Because custom items are made to order, they are generally not refundable once design, materials, or production has started. See the Terms & Conditions.

Is live card checkout already active?

Yes. Standard catalog products can be paid securely through Stripe checkout on the website. Custom orders, larger business jobs, and website deposits can still be handled by approved quote link by email when needed.

Do I need an account?

No. You can order without one. A secure account just saves your details for faster future checkout and quote requests.